Sector Support & Resources

This is an alphabetical list, prepared by members of the Forum of Non Government Agencies (FONGA) to identify and explain many of the terms used… Read More

This paper was presented by Geraldine Skinner, Director of Community Business Partnerships in 2000 at an NCOSS Conference ‘The Business of Welfare’. It maintains its… Read More

All organisations will need to handle complaints from time to time. These grievances or complaints can occur in a variety of forms and between various… Read More

This information sheet explores some of the issues that need to be addressed for the effective governance of formal partnership arrangements between not for profit… Read More

The general purpose of shared services in the private and government sectors is to streamline functions, which are usually spread across an organisation or a… Read More

This information sheet provides a series of useful resources for orgnisations working together.

This information sheet provides a series of useful legal definitions for orgnisations working together.

Whilst fraud is a risk organisations cannot totally remove, it is possible to put in place strategies and procedures which lessen the likelihood of it… Read More

Where the Board has the power to engage in an activity, it can choose to delegate that responsibility to another party, to enable the organisation… Read More

Performance management is a significant part of every manager's job and dealing with poor performance is inevitable. This information sheet provides tips on how to… Read More

Managing any organisation, either as a board member or manager, will require making decisions that have ethical components, some of which can be extremely complex.  … Read More

The people sitting on honorary boards and committees of management have important tasks that need to be carried out to ensure the good governance of… Read More