Finance, Membership and Corporate Services Officer

About Us

LGBTIQ+ Health Australia (LHA) is the national peak health organisation in Australia, supporting healthy lesbian, gay, bisexual, trans/transgender, intersex, queer and other sexuality, gender, and bodily diverse people and communities throughout Australia and the world, free from stigma and discrimination.

About The Role

As the Finance, Membership and Corporate Services Officer you will play a pivotal role in supporting the LHA team with administrative, financial and coordination requirements.

Working closely with the Executive Director – Corporate Services, you will be responsible for accounts payable, payroll, membership and team coordination.  You must be a self-starter.

PRINCIPAL DUTIES

Financial Administration
• Full accounts receivable and payable function, financial administration and transaction processing as directed
• Payroll processing and reporting
• Membership payments and donations as required

Organisational Administration
• Administer day-to-day office activities
• Administer and arrange company events and sessions, including travel and accommodation bookings for staff and external participants as required
• Generally, assist the Corporate Services Executive Director and team in managing LHA’s operations
• Assist LHA’s Program Managers as required
• First point of contact, the LHA info@ email and telephone enquiries.

Membership Program
• Manage the administration and coordination of the LHA Membership Benefits Program.
• Oversee the management of Full Member Leadership meetings, including minute taking within the LHA meeting portal, Our Cat Herder (OCH).
• Undertake membership administrative tasks in relation to joining, membership packs, membership payments and fees, and maintain the Member Register system/database.
• Provide excellent customer service to members, both over the telephone and in-writing.

KEY SKILLS & EXPERIENCE

Qualifications

• At least 3 years’ experience of office or business administration, accounting, governance and compliance or other relevant fields.

Experience Required

• Experience working effectively and collaboratively in a small team environment, with minimal supervision.
• Demonstrated understanding of and commitment to the health and human rights of LGBTIQ+ people and communities.
• Experience in providing support to committees, including the preparation of complex meetings schedules, agendas and minute taking.

Computer Skills

• Experience and good working knowledge of Microsoft Office (Outlook, Word, Excel, and PowerPoint), Microsoft Teams, Planner  and SharePoint.
• Practical experience using XERO Accounting System or similar.
• Experience with customer databases, membership systems and survey tools.

Aptitude & Interpersonal Skills

• Good oral and written communication skills.
• Excellent administrative and organisational skills and the ability to work with a demanding workload in a timely way.
• A range of administrative skills such as accuracy and attention to detail, problem-solving skills and excellent verbal and written communication skills.
• Strong initiative and self-motivation and ability to work autonomously and as part of a team.
• Knowledge and experience of financial administrative procedures and financial systems.

Details

Download Position Description

How to Apply

If you are excited about the opportunity to make a meaningful difference in the lives of LGBTIQ+ people and possess the experience outlined above, we invite you to submit an application introducing yourself via a cover letter and accompanied by your CV.

Please note that this position is an in-person role and as such this position is open to Australian applicants only.

Applications should be sent via email to divy@enrichhr.com.au  no later than 28th January 2025. Please use " Finance, Membership and Corporate Services Officer as the subject line.

Join our dedicated team and be part of an organisation that is dedicated and committed to creating positive change and advancing the health and well-being of LGBTIQ+ people and communities.

Accessibility

• If you have any access requirements or need to submit your application in alternative format, please contact us to discuss.
• You can apply verbally over the phone or through a face-to-face meeting if you cannot submit a written application.
• You will need to tell us about your previous work experience, your suitability for this role and your answers to the target questions.

We encourage people from diverse backgrounds including people with a disability, LGBTIQ+ people, Aboriginal and Torres Strait Islander people to apply.

LGBTIQ+ Health Australia