Communications Lead

Expression of Interest  The role of Communications Lead plays crucial role in amplifying the voice of LGBTIQ+ Health Australia to improve the health and wellbeing of LGBTIQ+ communities. Are you seeking an opportunity to craft meaningful messages that can resonate with diverse audiences, promoting visibility and advocacy for LGBTIQ+ health? This is a fixed term contract that runs to 30 June 2026.

• Convenient Sydney Location
• Flexible Working Options
• Role is available Full Time - Fixed Term – contract until 30/06/2026.
• Work to improve the health and wellbeing of LGBTIQ people and communities at a national level.
• Salary – SCHADS Level 6 plus superannuation plus salary packaging

About The Role Position Overview: As the Communications Lead you will play a pivotal role in developing and delivering high quality communications in collaboration with stakeholders across LHA. Working closely with the Policy, Research and Communications Director and other key stakeholders, you will be responsible for the coordination and oversight LHA’s program of media/publications (online, print, digital and audiovisual), providing support across the organisation to ensure quality writing, design, printing, online publication and promotion.

• Key Responsibilities:       Oversee internal and external communications for the LHA to ensure that messaging is timely, consistent and engaging, in line with agreed strategies and protocols.
• Deliver a robust communications and media strategy to provide LHA with a strong and persuasive voice on the health and wellbeing of LGBTIQ+ people and communities.
• Coordinate and oversight of LHA’s program of media/publications (print, digital and audiovisual), providing support across the organisation to ensure quality writing, design, printing, online publication and promotion.
• Develop, implement and update robust media and communications protocols and policies to guide timely, effective and consistent messaging by LHA CEO, Board and staff.
• Coordinate and strengthen communications components of the LHA member program to build brand awareness and member satisfaction.
• Maintain and develop LHA’s online presence through its website and social media accounts to build engagement and enhance knowledge and support for LGBTIQ+ health and wellbeing.
• Provide communications, design and media advice and assistance as required across the broader LHA organisation, including LHA staff, Board, partners, stakeholders and members.
• Develop and maintain an LHA design and style guide including plain and easy English, and support staff to develop online and print material that confirms to the guide.
• Collaborate on the development and delivery of the LHA advocacy strategies, with responsibility for communications and media components of the strategy.

To be considered for this role, you will have the following experience and qualifications. Qualifications:

• Tertiary qualifications in communications, public relations, marketing or equivalent.

Experience Required:

• Previous work in communications and advocacy.
• Proven experience in implementing high performing marketing /membership strategies.
• Experience and understanding of CRM systems and analysis of data information.
• Knowledge and understanding of the role of memberships within a non-government organisation environment.
• Solid understanding of the digital landscape and management of social media channels and web and print-based marketing tools
• A good understanding of the media at jurisdictional and national levels
• Demonstrated experience in stakeholder relationship management, strategic communications, issues management and/or advocacy campaigns
• Demonstrated experience in developing and evaluating the effectiveness of communications strategies.

Computer Skills 

• Well-developed computer skills including knowledge of Microsoft Office, NationBuilder, Zoom, web management, Survey Monkey, desktop publishing, and digital and social media content management.

Aptitude and Interpersonal Skills 

• Understanding of health and wellbeing issues affecting LGBTIQ+ Australians.
• Strong interpersonal and communication skills to develop and maintain productive relationships with existing and potential members whilst adhering to LHA values and policies.
• Creativity and flexibility, with a flair for spotting new opportunities.
• Excellent advisory skills and confidence in providing guidance and advice to senior managers.
• Excellent attention to detail, organisation and planning skills.
• Capacity to think spontaneously, work proactively, respond positively to pressure, manage complex projects in a timely fashion and work constructively with a wide range of stakeholders in a small team.

Details

Download Position Description

How to Apply

How to Apply for this role If you are excited about the opportunity to make a meaningful difference in the lives of LGBTIQ+ people and possess the qualifications and experience outlined above, we invite you to submit an application, cover letter, answers the targeted questions and CV. Please note that this position is open to applicants across Australia only. Applications should be sent via email to paige@enrichhr.com.au no later than 21st October  2024. Please use “Communications Lead” as the subject line. Join our dedicated team and be part of an organisation that is dedicated and committed to creating positive change and advancing the health and well-being of LGBTIQ+ people and communities. Please provide a covering letter with your updated CV and answers to the following target questions. Targeted Questions: In your application, please provide a response to the following questions:

1. The position potentially involves a diverse range of skills and knowledge, such as media relations, content creation, stakeholder engagement, social media management, design, copywriting, editing, design, events, marketing, campaigning strategic communications and project management. Which areas in the position description are your strengths and in which areas you will need support?
2. Please describe a time when you had to develop and implement a communications strategy that included diverse channels and stakeholder engagement? What steps did you take, what was involved, and what were the results?
3. What motivates you to work in the LGBTIQ+ health and wellbeing sector? Can you share an experience or project that highlights your commitment to advocating for and supporting the health and wellbeing of LGBTIQ+ communities?

Accessibility

• If you have any access requirements or need to submit your application in alternative format, please contact us to discuss.
• You can apply verbally over the phone or through a face-to-face meeting if you cannot submit a written application.
• You will need to tell us about your previous work experience, your suitability for this role and your answers to the target questions.

We encourage people from diverse backgrounds including people with a disability, LGBTIQ+ people, Aboriginal and Torres Strait Islander people to apply.

LGBTIQ+ Health Australia