Domestic and Family Violence (DFV) Specialist Worker/Case Management Worker

The WDVCAS Caseworker provides case management support to WDVCAS clients who have been assessed as having complex and serious needs which are impacting on their ability to keep safe and that therefore would benefit from intensive support.

DFV Specialist Workers work closely with their colleagues to provide an effective and streamlined service that assists women experiencing DFV with threat assessment and safety planning, case coordination, case management, information, hearing support and court advocacy. Successful applicants will have strong interpersonal and organisational skills and understanding of the criminal justice response to domestic and family violence, including AVO applications criminal prosecutions and related legal matters such as family law, care and protection, and migration and victim’s compensation issues.

Applicants must have a commitment to empowering women and children affected by DFV, an understanding or willingness to learn the principles of a trauma-informed approach to service delivery, have demonstrated ability to engage effectively with clients from culturally and linguistically diverse backgrounds and have demonstrated ability to engage effectively with clients in crisis. Proficiency in a language other than English is desirable.

This position is open to female applicants only. Justice Support Centre considers being a woman to be a genuine occupational qualification for this position under s. 31 of the Anti-Discrimination Act 1977 (NSW).  Aboriginal and Torres Strait Islander women are strongly encouraged to apply.

Applicants from Aboriginal or Torres Strait Islander backgrounds are strongly encouraged to apply.

The preferred applicant will be required to undergo a Working with Children Check and a National Criminal Records Check.
Please see the position description and the essential and desirable criteria further down in this document.

Details

Download Position Description

Qualifications

• tertiary qualifications and/or experience in social work and/or community services

Essential Criteria

• tertiary qualifications and/or experience in social work and/or community services
• demonstrated understanding of the dynamics, complexities and legal and social welfare consequences of domestic violence
• demonstrated understanding of the criminal justice response to domestic violence including Apprehended Domestic Violence Order (ADVO) applications and criminal prosecutions and related legal matters such as family law, care and protection, migration and victim’s compensation issues
• demonstrated experience in case management and understanding of working with people who are impacted by trauma and related issues
• demonstrated understanding of intersectionality between social issues and domestic and family violence, in particular the barriers that women may face when leaving violence including women with disabilities, Aboriginal and Torres Strait Islander people, people from multicultural backgrounds and members of the LGBTQI community
• demonstrated ability to establish and maintain professional working relationships with key stakeholders in the local area
• demonstrated understanding of the particular needs of and challenges faced by clients from diverse communities, especially Aboriginal and Torres Strait Islander clients and clients from linguistically and culturally diverse backgrounds
• demonstrated ability to engage effectively with clients in crisis and provide appropriate, trauma-informed support
• ability to deliver services in accordance with policies, principles and other operational documents
• excellent communication skills, particularly in negotiation, advocacy and conflict resolution
• ability to work effectively with interpreter services and other support services for victims with specific needs
• excellent organisational and administrative skills including ability to undertake all your own word-processing as well as clerical and administrative duties for your role
• basic IT skills.

Desirable Criteria

• fluency in a community language other than English
• sound knowledge of the Sydney CBD, Eastern Suburbs, Inner West and its community services network.

How to Apply

Read the Position Description and Essential and Desirable Criteria below.

Your application should include a covering letter, a resume and an additional document addressing the Essential and Desirable criteria.

The covering letter needs to state:

• The position you are applying
• Your current contact details; and

Your resume should detail:

• your employment history including dates and a brief statement of duties for previous roles; and
• your education history.

Your additional document should clearly explain:

• how your skills and experience meet each listed criteria.
• applications that do not address ALL the Essential Criteria will not be considered.
  You should also ensure you are able to later provide contact details for two professional referees (at least one current or previous line manager).

Please apply online and be sure to attach your cover letter addressing the selection criteria along with your resume.

Justice Support Centre

Justice Support Centre is a not-for-profit community legal centre.

Our legal services include information, advice and legal representation for people in South West Sydney whose access to justice is denied or constrained and include specialised legal services for victim-survivors of DFV.

Our DFV services include court support and advocacy, safety planning, case management and financial counselling.

Both the legal and DFV teams offer tailored training and workshops to community members and community organisations.

We give our clients the guidance, legal advice, support services and strength they need to claim their rights, know their options and choose their next steps.