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Official Community Visitor (OCV)
Salary: Part-time/Sessional work: $36.58 per hour, plus expenses
Make a difference in your community
We invite you to apply to become an Official Community Visitor (OCV) and help ensure the rights of children, young people and adults living in residential care are upheld and their voices are heard.
What is an OCV
OCVs are appointed by the NSW Minister for Families and Communities, and Disability Inclusion under the Ageing and Disability Commissioner Act 2019 and the Children’s Guardian Act 2019.
OCVs visit children and young people in residential out-of-home care (OOHC) services, and adults living in disability supported accommodation services and assisted boarding houses in NSW. OCVs play a critical role in undertaking visits to residential services and seeing what is happening for individual residents.
What are the benefits of being an OCV?
- You will visit children, young people and adults living in residential care in a high impact and resolution focused role.
- You will receive support, training and ongoing professional development to fulfil this important role.
- You can work flexibly in this part-time sessional role (typically between 15-40 visit hours per month). Weekend and evening visits are encouraged, when residents are more likely to be home.
- OCVs are usually allocated services to visit within the geographic area in which they live.
- You will manage your own schedule to ensure allocated visits are completed.
Who we are looking for
- We are keen to ensure OCVs represent the diversity of our communities. We actively promote the employment of people with disability, older people, First Nations, LGBTIA+ and other diverse groups.
- We are looking for passionate individuals who have lived or learned experience in understanding the issues relating to the needs, rights and interests of children and young people and/or people with disability living in residential care
- Skilled communicators who can put people at ease and connect with people with communication support needs, as well as prepare written reports which are objective and factual.
- Organised and self-motivated individuals with the ability to work independently, plan and prioritise tasks
- Previous experience in complaint handling, issues resolution or problem-solving roles is welcome, but not required.
Locations:
There are a number of OCV positions available to visit services in the following areas:
- Sydney metropolitan area (Western and South-Western Sydney)
- Northern NSW (Ballina)
- New England (Armidale)
- Hunter (Newcastle)
- Western NSW (Bathurst/Orange)
- Murrumbidgee (Wagga/Albury)
Essential requirements
Appointments are subject to reference check and pre-employment check clearances:
o National Criminal History Record Check
o Working with Children Check clearance in accordance with Child Protection (Working with Children) Act 2012
How to apply:
Please submit an application online via I Work for NSW and include:
- a cover letter (maximum 2 pages) outlining how you meet the requirements of the role
- an up-to-date résumé (maximum 3 pages).
- your contact details, including the geographic area you live in
- the names and contact details of two (2) referees
Applications close by: 22 March 2026 at 11.59pm
Note:
People employed by the Ageing and Disability Commission, the Office of the Children’s Guardian, or the Department of Communities and Justice are not eligible to apply. In addition, a person will not be engaged as an OCV if:
1. they are employed by a visitable service (ie: a residential out-of-home care service; disability supported accommodation provider; or assisted boarding house), and/or
2. they have full-time employment.
More information on the role
Please review the factsheets: ‘A week in the life of an OCV’ and ‘Interview with an OCV’ for information from OCVs about what the role is like: https://ageingdisabilitycommission.nsw.gov.au/official-community-visitors.html
Click here to view the OCV scheme factsheet.
If you experience technical difficulties when submitting your application, please contact ‘I Work for NSW’ on 1800 562 679.
The ADC encourages applications from people with disability and will provide reasonable adjustments in our recruitment processes and in the workplace. If you need an adjustment in the recruitment process, please call or email the contact person listed below, and also advise us of your preferred method of communication.
Information packages: OCV Information Package
Job Inquiries: Pam Cuelho, OCV@adc.nsw.gov.au or 0448 588 141