Aged Care Advocate – Orange

• Full time role based in Orange NSW
• Fully remote role offering great flexibility
• Salary $94,78 + Super + Salary Packaging

About the role

The primary role of an Aged Care Advocate is to assist older people and their representatives throughout New South Wales in exercising their rights by providing them with information, education and support. An Aged Care Advocate offers advocacy services to those who are receiving or seeking to receive aged care services and is responsible for providing information and educational sessions to aged care home residents, carers, staff of aged care services, health care professionals and other community organisations.

The ideal candidate should have a strong understanding of an advocate’s role in ensuring access to quality care and services.

In addition to a competitive salary we offer additional leave entitlements and salary packaging benefits to help you achieve a positive work/life balance, we provide hybrid work arrangements that include community based, office based and remote working arrangements.

Why work for Seniors Rights Service?

Our vision is a society that respects and upholds the rights of older people.

Seniors Rights Service is a nonprofit organisation that provides free legal services, aged care advocacy and rights education and information to older people across New South Wales. This is a pivotal moment to join our team. As more older people seek aged care services, our organisation is continuously evolving to meet the expanding need for our services.

If you have a natural talent for connecting with people, have relevant experience and want to work for an organisation dedicated to supporting one of the most vulnerable groups in our communities, we want to hear from you.

Essential criteria:

1. Degree or equivalent education in social work, psychology or related field
2. Sound knowledge and understanding of the aged care system in NSW and familiarity with community resources for additional support
3. Strong commitment to human rights, social justice and diversity
4. Experience engaging with people who have lived experience of trauma
5. Previous experience in applying advocacy that champions client voice and agency
6. Be willing to register and authenticate as an advocate agent for professional use of the My Aged Care online portal.
7. Demonstrated experience in planning and delivering workshops and presentations
8. Good interpersonal, written and verbal communication skills
9. Skills in negotiation, teamwork, conflict resolution, decision making and problem solving
10. Understanding of ageism and how it effects older people and their rights
11. Excellent computer skills, fluent in Microsoft Office 365 and database management
12. Willing to use your own registered and comprehensively insured vehicle, where you will be reimbursed for work related mileage claims
13. Willingness to obtain an annual flu vaccination and hold a valid National Criminal History check and NSW driver’s license as a condition of employment

Benefits:

• Experience a collaborative and fun work culture in a growing organisation.
• SCHADS Award Level 4 Pay point 4 with NFP Salary Packaging benefits.
• Enhanced leave provisions including gifted leave.
• Six week paid parental leave.

If you are interested in this opportunity, please answer all of the screening questions asked in the application process and upload a copy of your resume via this link.

Closing date: Sunday 7 December 2025

At Seniors Rights Service we seek a workforce that is as diverse as our society. We believe diversity and inclusion are fundamental to our culture and core values and we demonstrate this commitment through all our employment practices. Our inclusive workplace culture contributes to making Seniors Rights Service a great place to work. We strongly encourage Aboriginal and Torres Strait Islanders people to apply. Additionally, we believe vaccination to be the best way to keep our employees and clients safe and strongly encourage vaccination against Influenza and COVID-19.